Privacy Policy · SoundCheck Trivia

This Privacy Policy explains how Drunken Pirate Development LLC, DBA SoundCheck Trivia ("SoundCheck Trivia," "we," "us," or "our") collects, uses, stores, shares, and protects information when you use our website, web app, mobile app, trivia platform, host tools, venue tools, and related services.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Account Information:

We may collect information such as your name, email address, password authentication details, account role, and account settings.

Sign In with Google or Apple:

If you choose "Continue with Google" or "Continue with Apple," the provider you choose shares limited information with us so we can create and sign in to your account. This may include your name (if you allow it to be shared), your email address, and an account identifier issued by that provider. We do not receive your Google or Apple password. If you use Apple's "Hide My Email" option, we receive and store the private relay address Apple gives us as your account email, and emails we send you go to that relay address. We treat an email address confirmed by Google or Apple as verified. Your use of Google or Apple sign-in is also subject to that provider's own terms and privacy policy.

Player Information:

When you participate in trivia games, we may collect information such as team names, game participation history, scores, leaderboard results, league participation, and related gameplay activity.

Host and Venue Information:

If you create or manage a host or venue account, we may collect information such as venue name, venue address, contact name, contact email, phone number, subscription status, billing status, hosted event information, and other information needed to operate the platform.

Reviews and "Rate Tonight":

Anyone may leave a review of a venue or a host, including through the "Rate your host & venue" link shown after a game, without creating an account. When you leave a review, we collect your star rating, any review text you write, and any first name you choose to give (if you leave it blank, your review is shown as "Guest"). If you are signed in, the review is linked to your account. Reviews left through a game's "Rate your host & venue" link also record that game, so the venue and host can see where and when the review was left.

To prevent spam and to allow only one review per device for each venue and each host (and one per signed-in account), we use Cloudflare Turnstile, which checks signals from your browser or device to confirm that a real person is submitting the review, and we store an identifier on your device that is linked to your review. A new review from the same device or account replaces the earlier one. Reviews, any first name you give, and any public replies from the venue or host are shown publicly.

Payment Information:

Payments are processed by third-party payment processors. We do not store full credit card numbers. We may store transaction records, subscription status, billing plan, renewal date, cancellation status, and limited payment metadata provided by the payment processor.

Device and Usage Information:

We may collect information about how users access and use the Service, including browser type, device type, IP address, pages viewed, login activity, session activity, referral source, cookie preferences, and general diagnostic information.

Cookies and Similar Technologies:

We use necessary cookies to operate the Service. We may use optional cookies for analytics or marketing only where permitted and based on the user's cookie preference.

Communications:

If you contact us, we may collect the contents of your message and related contact information.

2. How We Use Information

We use information to:

Provide and operate the Service
Create and manage user accounts
Allow players to join trivia games
Allow hosts and venues to manage trivia events
Display scores, standings, leaderboards, and league results
Process payments and subscriptions
Send account-related emails such as verification links, password reset links, billing notices, security alerts, and service updates
Send marketing emails only where permitted and based on user preferences
Allow venues to send platform-managed announcements to former players where permitted by user preferences
Improve, secure, troubleshoot, and maintain the Service
Prevent fraud, abuse, unauthorized access, and misuse
Comply with legal obligations

3. Account Emails and Required Service Communications

Some emails are required to operate the Service and cannot be opted out of while an account remains active. These may include account verification links, password reset links, security alerts, payment confirmations, billing notices, cancellation confirmations, and important service-related notices.

4. Marketing and Venue Promotional Emails

Users may manage optional email preferences in their account settings.

Users may opt out of:

Marketing emails from SoundCheck Trivia
Venue promotional announcements sent through the platform

We do not provide venues with direct access to user email addresses for this purpose. Venue promotional announcements, if enabled, are sent through the platform based on the user's preferences.

Each marketing or promotional email must include an unsubscribe link where legally required.

We may share information with:

Service providers who help us operate the platform
Payment processors
Email delivery providers
Hosting, database, analytics, and security providers
Professional advisors where necessary
Law enforcement, regulators, or other parties when required by law or to protect rights, safety, or security

We do not sell user email lists to venues or unrelated third parties.

6. Venue and Host Visibility

Players may appear in game standings, team listings, league results, or leaderboards depending on how they participate in trivia games.

If a user deletes their account, personally identifying information should no longer appear publicly or in host/venue-facing views. Deleted accounts should be displayed as "Deleted User" where historical records must remain for scoring, financial, audit, fraud-prevention, or operational reasons.

7. Data Retention

We retain information for as long as reasonably necessary to operate the Service, maintain records, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and support legitimate business purposes.

Some records may be retained after account deletion if needed for legal, tax, accounting, security, fraud-prevention, dispute-resolution, or platform integrity purposes. Where practical, retained records will be anonymized or de-identified.

8. Account Deletion

Users may request deletion of their account from within their account settings. After requesting deletion, the user will receive an email confirmation link. The account deletion process will not be completed until the user confirms the request through that link.

When an account is deleted, we will anonymize personal identifiers where practical, including replacing identifying information with non-personal or system-level identifiers. Deleted users may be shown as "Deleted User" in historical records where removal would break scoring history, game records, payment records, audit records, or leaderboard integrity.

8A. Deleted Host Accounts

When a host deletes their account, their public host profile and directory listing are removed, and their personal information is removed from active views as described above. For security and account-integrity purposes, before the account is anonymized we keep a private record of the host that only SoundCheck Trivia administrators can see. This record contains the host's legal name, stage name, email address, and the identifiers of the account, and it stays linked to every game the host hosted and every review about the host. We use it so that our administrators can always tell who hosted a past game and which reviews relate to that person, and can recognize the person if they apply to host again. A venue continues to see the host's name on that venue's own past games (in its game history and game detail) for its records. This record is not shown publicly or to players.

Reviews written by a deleted user are kept and shown as written by "Deleted User." Referral rewards a host had already earned before deleting their account are still paid if their Stripe account stays connected; pending referral rewards are canceled.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials.

10. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

11. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of certain personal information, or to object to or restrict certain processing.

To exercise privacy rights, contact us at support@soundchecktrivia.com or use the available account settings.

12. Cookies

Cookie preferences may be managed through the cookie consent dialog or account/browser settings where available. Necessary cookies are required for the Service to function and cannot be disabled through our cookie preference tool.

13. International Users

If you access the Service from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date. Continued use of the Service after changes become effective means you accept the updated policy.

15. Contact Us

For privacy questions or requests, contact us at:

support@soundchecktrivia.com

Drunken Pirate Development LLC, Attn: Mike Smith, 1344 Disc Dr. #1096, Sparks, NV 89436